For Patients and Carers
Coming to hospital can be confusing. We hope the
information in this section helps you.
If you are a patient, go to the Patient Zone to
find out more about how we will treat you and what happens in the
hospital. You can also make suggestions.
If you are a carer, you can read about your
child's treatment, therapeutic and play services, interpretation
and translation services and accommodation if you want to stay with
Patient Experience Standards
During your (your child's) care with us we commit to ensure that
your needs are at the centre of your care. We respect the
fact that you have the right to choose, accept or decline treatment
and will ensure that you have appropriate information and support
to enable you to make informed decisions. At any point during
your (your child's) care you can choose to have a second
opinion. If you wish to gain a second opinion you should
discuss this request with your GP or Consultant.