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Information and Services


The Family Support Centre is based close to the hospital entrance, the Centre is signposted and is based near the Hospital Restaurant, the offices are located opposite the X-Ray Department on the way to the Paediatric Emergency Department.

Family Accommodation Support Team

The Family Support Accommodation Team provides accommodation for families within the hospital accommodation facilities on the second floor of the hospital.  The accommodation team can be contacted by the nurse looking after your child or the team can be contacted through the Family Support Department, telephone number 0161 701 8700.  If your child is admitted to PICU or PHDU, you will be offered a single room or a double room if required.  These rooms are based on the 2nd floor of the hospital.

For all other wards, families are offered a bed to sleep in next to their child's bed on the ward.  If required, another parent can stay in the shared accommodation on the second floor, there are shared accommodation rooms for either males or females.  We do not provide accommodation for siblings.

The Family Accommodation Support Team can provide toiletries for families, when they come to hospital in an emergency.  They also supply Tea and Coffee packs for the accommodation rooms.

Ronald McDonald House

Families can be referred to the Ronald McDonald House for accommodation, once your child has been admitted to the hospital, the ward staff are responsible for sending a referral to the house.  Referrals are prioritised accordingly.

Car parking/blue badge holders

Free car parking passes are issued to families of children who are admitted to PICU or PHDU.  These can be obtained through the Family Support Accommodation Team or can be obtained from the Car Parking Office which is based in the Manchester Royal Infirmary.   A form confirming your child's name and car details and length of staff is required, this can be completed the ward staff or the Family Support Accommodation Team.

For all other wards, car parking passes can be purchased from the Cashier's Department which is situated on the Ground Floor in the main corridor.  A weekly car parking pass costs £20 and a monthly car parking pass costs £40, once your child has been an inpatient for longer than 2 weeks, you will be entitled to a free car parking pass.  Once you have obtained your pass, this will need to be shown at the Security Office with your car parking ticket to validate your departure from the car park.

Car parking at the front of the hospital is limited for a 30 minute drop off time only.

Blue badge holders can park in the disabled areas in the car parks at the hospital.