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Patient Partnership

Patient Advice and Liaison Service - PALS


patient-liaison

Children - Young people - Parents and carers

  • Do you need someone to turn to for help advice and support?
  • Do you have any comments about the care you receive?
  • Do you have any ideas about how to make our service better for you?

A Service to Give the Child and Family a voice

We provide confidential information, advice and support. We help you sort out any concerns you may have about the care provided by the NHS and guide you through the different services available.

Teen Talk

We run a Youth Forum to listen to the views of young people and give them a real say in developing our hospitals.

Calling all parents and carers!

We also want to hear parents' and carers' views of our service. Please tell us your ideas and suggestions for improvements.

We have set up a data base of parents and carers who we contact from time to time to ask for your views on hospital issues. We might send out a simple questionnaire, or an invite to a conference.

Please complete and submit the Patient Advice and Liaison (PALS) form. Or you can call PALS on 0161 276 8686.