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Post-operative Visits


Before surgery, all patients and their families must agree to attend the follow-up visits. These visits are needed to to program the cochlear implant and to ensure success with the device. Especially in the first few months, visits to the cochlear implant centre will be frequent.


Two to three weeks after surgery, the patient will come into clinic for activation of their device and to receive their speech processor. This can be an emotional day for patients and their families as this is the first time they will hear through the implant. For most patients, the implant sounds quite different than their hearing aids and getting used to the sound will take quite some time.

Follow-up mapping

Mapping the cochlear implant device can take several visits and patients are generally seen fortnightly for the first few months. At these visits, the levels of stimulation will be set and the patient will have the opportunity to set the device at a comfortable listening level. Visits will be scheduled as needed after the first few months.


Habilitation sessions are very important to allow the patient the chance to get used to the sound from the cochlear implant. These visits will also take place fortnightly for the first few months, usually in conjunction with the mapping sessions. The patient themselves will be fully involved in setting goals for these sessions and their involvement in the process will be encouraged. Once or twice every half-term, visits will be made to the patient's school in an effort to improve communication with the school and also to lessen the number of trips the patient must make to the centre.

Spare or replacement equipment

Spare leads will be issued at activation and families are encouraged to contact the centre once any spares have been used to ensure they always have spares for the speech processor. As the patient is responsible for their own equipment, we are UNABLE to offer spare or replacement equipment to schools. Schools may request spare equipment from the patient or their family or may purchase it directly from the manufacturer if needed.

If any patient is unable to hear with their device due to malfunctioning equipment, the centre should be contacted immediately. Please clearly indicate that the patient is without sound and every effort will then be made to prioritize the request. In most cases, we are able to ship parts out to arrive the following day if a patient is without sound, but we must be contacted early in the day to allow for this. Please be aware that every effort is made to deal with such requests as soon as possible.