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Plan your Visit

Welcome to the University Dental Hospital of Manchester (UDHM) We aim to make your visit as pleasant as possible by providing you with a high quality and efficient service at all times. Should you have any queries or problems during your visit, please do not hesitate to speak to a member of staff who will be pleased to help. We welcome any suggestions or comments you wish to make about the service we provide. You can share your feedback with us directly or leave comments on our page on the NHS Choices website:

NHS Choices

Your appointment

Please make sure you allow plenty of time to get to UDHM for your appointment. If you cannot attend, please let us know by calling 0161 393 7730. This means we can offer another patient this appointment, and so the time is not wasted. It also helps to reduce waiting times for consultation, treatment and follow-up care appointments.

Emergency treatment

If you do not have a dentist and need emergency treatment, we run an emergency dental clinic (link to page /dental/our-services/emergency-dental-clinic)

If you do have a dentist, please contact your own dentist initially for advice and help. Or try the NHS 111 emergency number.

Finding a dentist

Patients are usually referred to UDHM by their dentist or GP.  If you don't have a dentist, you can use this link to find dental practices in your area: http://www.manchester.nhs.uk/findyournearest/finda.aspx?service=Dentist

Our consultants and services

We have an outstanding team of highly skilled experts across all aspects of dental and oral care. Their services and specialist areas include:

  • Oral Medicine
  • Oral Surgery
  • Orthodontics
  • Paediatric Dentistry
  • Restorative Dentistry

You can use the panel to the left to find out more about the consultant treating you and the care we provide. Please select a letter to search on.

Private patients

Some specialist services such as dental implants are available to private patients who may not qualify for NHS funding. Please contact us on 0161 393 7730 to find out more.

Teaching and research

We are a national centre of excellence, and research and training is an important part of our work.  Dental students may be present during your consultation and you may also be asked to take part in research studies.  This is entirely voluntary and your decision will not affect your treatment.

Information for Overseas visitors

Are you visiting the UK? Did you know that you may have to pay for hospital treatment whilst here?

This information explains why you may be charged for your hospital attendances and treatments.  The overseas Visitors Team will be advised that you are accessing NHS care at this hospital and will contact you by letter requesting that you contact a member of the team to make an appointment to assess your eligibility for NHS-funded care.  At this point the Overseas Visitors Team can advise you of the type of evidence that may be required, depending on your circumstances.  If you believe that you are entitled to NHS-funded hospital treatment you must contact the Overseas Visitors Team to make this appointment to provide evidence to support you claim, otherwise you will have to pay for your treatment.

 

Establishing your entitlement to NHS treatment

In accordance with Department of Health Guidelines (2015), the Trust must establish whether all patients are entitled to NHS-funded treatment - this will involve asking you the following questions:

 

1. Have you been living legally in the UK for the last 12 months?

2. Can you show that you have the right to receive NHS treatment free of charge?

 

All patients with less than 12 months residency in the UK will be asked to demonstrate their entitlement to NHS-funded treatment.  If this is not available, the Trust will charge you for all treatment.

Following your appointment with the Overseas Visitors Team, you may be asked to provide further evidence to support your claim to NHS-funded treatment:

1. If you are visiting from the EEA (European Economic Area) or from a country that has a 'reciprocal agreement' with the UK, it may be that you will have some entitlement to NHS-funded treatment but you must be able to produce either an EHIC card for treatment or a E112/S2 form for referred treatment.

2. If you are a failed asylum seeker you may be entitled to NHS-funded treatment, however please note that you will not be exempt from charges for treatment which commences after your application (including any appeal process) has been rejected.

3. If you arrived in this country after the 6th April 2015 a Non-EEA country and have paid the health surcharge, this will mean you are exempt from charge and will be treated as an NHS patient as long as you are not in breach of your Visa purpose or conditions.  This will be checked by the Trust Overseas Visitors Team at the time of your interview.

 

Failure to adhere with any of the above will result in the relevant charges being made for your treatment.

 

If it is found that you are not entitled to NHS-funded treatment you will be asked to sign an 'Undertaking to Pay' form and to pay the estimated cost of your treatment prior to this commencing.  For Dental Treatment this will be based on the following:

 

Dental appointment and treatment can range from £150 - £250 Minimum

Depending on the course of treatment this tarrif can vary.

 

For more information and to view the Department of Health Guidelines please visit the Department of Health web site.

 

Further advice and information about dental health