Membership Community and Representation
NHS Foundation Trusts
NHS Foundation Trusts (FT) were established as a new type of NHS
Trust that was based upon the mutual organisation model.
Those living in communities that are served by the FT can become
members with the Membership Community being made up of public
(including patients/carers) and staff members. From these
members, Governors are elected (Council of Governors) to represent
members' interests in the running of the organisation.
Members are therefore given a bigger say in the management and
provision of services with the FT, in response, directing their
services more closely to their communities being given the freedom
to develop new ways of working so that hospital services more
accurately reflect the needs and expectations of local people.
Relationship between an FT and its Serving
All FTs have a duty to engage with their local communities and
encourage local people to become members of the organisation and to
ensure that membership is representative of the communities that
they serve. By this method, FTs provide greater
accountability to patients, service users, local people and NHS
In keeping with our Membership Strategy, our overall membership
- For the Trust to have a representative membership which truly
reflects the communities that it serves with Governors actively
representing the interests of members as a whole and the interests
of the public.
We also have three key membership priorities which are to:
- Membership Community - to uphold our
membership community by addressing natural attrition and membership
- Membership Engagement - to develop and implement
best practice engagement methods.
- Governor Development - to support the developing
and evolving role of Governor by equipping Governors with the
skills and knowledge in order to fulfil their role.
Membership Community & Representation
Our Membership Community comprises
of both public and staff constituencies with the public
constituency being made up of Public Members (vote for and elect
Public Governors) and the staff constituency being made up of Staff
Members (vote for and elect Staff Governors).
The Trust's total public membership is currently around 14,700
(public members) in addition to housing a staff membership
of over 13,500 (staff members) giving an overall membership
community of over 28,000 members.
As part of the Trust's on-going annual membership plans and in
keeping with our Membership
and Engagement Strategy, we aim to ensure that our public
membership is representative of the communities that we serve
by addressing natural attrition and membership profile
short-falls as well as sustaining an overall majority of public
members (in comparison to staff members). To facilitate
this, each year, we hold a membership recruitment campaign in
order to recruit new public members.
In 2016, we focused on recruiting young people aged 11-16 years
in addition to a number of ethnic groups in order to more
accurately reflect the 2011 census findings. Our membership
recruitment event was held across all of our hospital sites and key
GP community venues in addition to contact being made with
local Arab, Chinese and Gypsy/ Irish Traveller community
groups. As a result of this event we recruited over 650 new
members and achieved positive outcomes in each of our targeted
groups. Governors also promoted the campaign and have been
proactive in promoting membership via their own local communities
and GP Practices.
The focus for the coming year will again be to sustain and
engage with our membership community and address any profile short
fallings in particular young people and ethnic minority groups.
Our Membership Representation - we are
committed to establishing a truly representative membership
andwelcome members from all backgrounds and protected
characteristics including age, disability, gender reassignment,
marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex, and sexual orientation (this is not
exclusive of other diverse backgrounds).
Public Membership Data
0 - 16
17 - 21
% of Members
% of Members
Asian or Asian British
Black or Black British
Note: Although the 0 - 16 year old membership group
figure may appear low, the Trust's membership base for this group
is between the ages of 11 - 16 years.
Total Public Membership (31st March 2016) = 14,753
(832 members with no stated age, 598 members with no stated
ethnicity and 122 members with no stated gender). Staff
membership at 31st March 2016 = 13,839 this includes
facilities management contract staff and clinical academic
(Manchester University) staff.
Membership - How to Join
Being a member of an NHS Foundation Trust is
completely free and open to anyone aged 11 years or over who lives
in England and Wales. Being a member, provides you with an
opportunity to have a real say, through your elected
representatives (Governors), in shaping our future services.
You decide how involved you want to be - you may simply want to
receive a newsletter about the Trust's activities or you may want
to stand for election to the Council of Governors, which works with
the Board of Directors.
If you, your family, friends or colleagues are interested in
becoming a member, please contact the Foundation Trust Membership
Office for an application form (details below), or join via our
on-line Membership Application Form.
Our commitment to Equality, Diversity and Inclusion
Our Trust is committed to advancing equality, valuing diversity
and protecting human rights. This commitment covers both services
to patients, carers and visitors, and the management of our
workforce. To put this commitment into practice we have developed a
new vision and strategy for the next three years:
By people we mean our
staff, patients, carers, visitors, Governors, Board Directors,
volunteers and the communities we serve.
To deliver this vision we will aim to:
- Be accessible to all
- Listen and respond to all our
- Benefit from the diverse skills and knowledge of our
- Work in partnership to provide opportunities for our
communities to live healthy lives
Our strategy is underpinned by our core values:
- Pride - showing pride by being the best in
everything we do.
- Respect - showing regard for the feeling,
rights and views of others.
- Empathy - showing empathy by understanding the
emotions, feelings and views of others.
- Consideration - showing thoughtfulness and
regard for others, showing consideration for their feelings and
- Compassion - showing understanding, concern
and contributing to providing a safe, secure and caring
- Dignity - showing respect and valuing all
individuals and their diverse needs.
To find out more about our Trust-wide approach to equality,
diversity and human rights please go to our Equality, Diversity and Inclusion webpage.
How our Governors contribute to our commitment to Equality,
Diversity and Human Rights
Governors (elected representatives) have a key role in the
governance of our Trust. In terms of equality, diversity and human
rights, Governors seek assurance from the Board of Directors
that the Trust effectively manages and improves its performance
with particular focus upon:
- Equality, diversity and human rights performance
- Compliance with legal, regulatory and contractual
responsibilities, duties and obligations
- Seeking assurance that Board members and our workforce have the
necessary competencies (knowledge, skills and commitment)
- Seeking assurance that the Trust is meeting its commitments and
Contacting a Governor
Governors are your voice, representing your interests and views,
and if you would like to contact a Governor directly, e-mail
details are listed below each pen portrait on our "Meet the Governors" webpage.
Alternatively you can contact the FT Membership Office:
Freepost Plus RRBR-AXBU-XTZT
CMFT NHS Trust
Manchester M13 9WL
0161 276 8661 (office hours 9.00 am to 5.00 pm, Monday to
Friday; answering machine outside these hours)
If you have a specific concern or complaint, please contact our
Patient Advice and Liaison Service (PALS) - telephone: 0161 276
8686 or email: firstname.lastname@example.org