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Membership Community and Representation

NHS Foundation Trusts

NHS Foundation Trusts (FT) were established as a new type of NHS Trust that was based upon the mutual organisation model.

Those living in communities that are served by the FT can become members with the Membership Community being made up of public (including patients/carers) and staff members.  From these members, Governors are elected (Council of Governors) to represent members' interests in the running of the organisation.  Members are therefore given a bigger say in the management and provision of services with the FT, in response, directing their services more closely to their communities being given the freedom to develop new ways of working so that hospital services more accurately reflect the needs and expectations of local people.

Relationship between an FT and its Serving Communities


ft and serving communities

All FTs have a duty to engage with their local communities and encourage local people to become members of the organisation and to ensure that membership is representative of the communities that they serve.  By this method, FTs provide greater accountability to patients, service users, local people and NHS staff.

Membership Information

In keeping with our Membership Strategy, our overall membership aim is:

  • For the Trust to have a representative membership which truly reflects the communities that it serves with Governors actively representing the interests of members as a whole and the interests of the public.

We also have three key membership priorities which are to:

  • Membership  Community - to uphold our membership community by addressing natural attrition and membership profile short-falls.
  • Membership Engagement - to develop and implement best practice engagement methods.
  • Governor Development - to support the developing and evolving role of Governor by equipping Governors with the skills and knowledge in order to fulfil their role.

Membership Community & Representation

membership 1Our Membership Community comprises of both public and staff constituencies with the public constituency being made up of Public Members (vote for and elect Public Governors) and the staff constituency being made up of Staff Members (vote for and elect Staff Governors).

The Trust's total public membership is currently around 14,300 (public members) in addition to housing a staff membership of around 14,000 (staff members) giving an overall membership community of over 28,000 members.

As part of the Trust's on-going annual membership plans and in keeping with our Membership and Engagement Strategy, we aim to ensure that our public membership is representative of the communities that we serve by addressing membership 2natural attrition and membership profile short-falls as well as sustaining an overall majority of public members (in comparison to staff members).  To facilitate this, each year, we hold a membership recruitment campaign in order to recruit new public members.

In 2016, we focused on recruiting young people aged 11-16 years in addition to a number of ethnic groups in order to more accurately reflect the 2011 census findings.  Our membership recruitment event was held across all of our hospital sites and key GP community venues in addition to contact being made with local Arab, Chinese and Gypsy/ Irish Traveller community groups.  As a result of this event we recruited over 650 new members and achieved positive outcomes in each of our targeted groups.  Governors also promoted the campaign and have been proactive in promoting membership via their own local communities and GP Practices.

The focus for the coming year will again be to sustain and engage with our membership community and address any profile short fallings in particular young people and ethnic minority groups.

membership breakdown v3


membership 4

Our Membership Representation - we are committed to establishing a truly representative membership andwelcome members from all backgrounds and protected characteristics including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation (this is not exclusive of other diverse backgrounds).

Public Membership Data

Membership Profile

Membership 2014/15

Membership 2015/16


0 - 16

17 - 21


Not Stated






% of Members










% of Members








Asian or Asian British

Black or Black British


Not Stated
































Not Stated

















Recorded Disability









Note:  Although the 0 - 16 year old membership group figure may appear low, the Trust's membership base for this group is between the ages of 11 - 16 years.

Total Public Membership (31st March 2016) = 14,753 (832 members with no stated age, 598 members with no stated ethnicity and 122 members with no stated gender).  Staff membership at 31st March 2016 = 13,839 this includes facilities management contract staff and clinical academic (Manchester University) staff.

Membership - How to Join

membership 5Being a member of an NHS Foundation Trust is completely free and open to anyone aged 11 years or over who lives in England and Wales.  Being a member, provides you with an opportunity to have a real say, through your elected representatives (Governors), in shaping our future services.

You decide how involved you want to be - you may simply want to receive a newsletter about the Trust's activities or you may want to stand for election to the Council of Governors, which works with the Board of Directors.

Plans are being progressed to create a new, city-wide hospital Trust which will provide much better, safer, more consistent hospital care that's fit for the future for people living in the City of Manchester, Trafford, and beyond.  As part of these plans Central Manchester University Hospitals NHS Foundation Trust (CMFT) and the University Hospital of South Manchester NHS Foundation Trust (UHSM) will join together to create a new Foundation Trust (in October 2017) called Manchester University NHS Foundation Trust (MFT).  Then, the plan is for North Manchester General Hospital (which is currently part of The Pennine Acute Hospitals NHS Trust) to join the new organisation around 12-18 months later.  For more information about this programme of work, visit our 'About the Manchester Single Hospital Service Plan' webpage.

If you, your family, friends or colleagues are interested in becoming a member, please contact the FT Membership Office on (0161) 276 8661 for an application form, or join via our online application form.  Your membership will be automatically transferred to the new organisation (MFT) on 1st October 2017, unless you choose to opt-out by contacting the Foundation Trust Membership Office.

Our commitment to Equality, Diversity and Inclusion

Our Trust is committed to advancing equality, valuing diversity and protecting human rights. This commitment covers both services to patients, carers and visitors, and the management of our workforce. To put this commitment into practice we have developed a new vision and strategy for the next three years:


membership 6By people we mean our staff, patients, carers, visitors, Governors, Board Directors, volunteers and the communities we serve.

To deliver this vision we will aim to:

  • Be accessible to all
  • Listen and respond to all our  people
  • Benefit from the diverse skills and knowledge of our people
  • Work in partnership to provide opportunities for our communities to live healthy livesmembership 10

Our strategy is underpinned by our core values:

  • Pride - showing pride by being the best in everything we do.
  • Respect - showing regard for the feeling, rights and views of others.
  • Empathy - showing empathy by understanding the emotions, feelings and views of others.
  • Consideration - showing thoughtfulness and regard for others, showing consideration for their feelings and circumstances.
  • Compassion - showing understanding, concern and contributing to providing a safe, secure and caring environment
    membership 9 for everyone.
  • Dignity - showing respect and valuing all individuals and their diverse needs.

To find out more about our Trust-wide approach to equality, diversity and human rights please go to our Equality, Diversity and Inclusion webpage.

How our Governors contribute to our commitment to Equality, Diversity and Human Rights

Governors (elected representatives) have a key role in the governance of our Trust. In terms of equality, diversity and human rights, Governors seek assurance from the  Board of Directors that the Trust effectively manages and improves its performance with particular focus upon:
membership 8

  • Equality, diversity and human rights performance
  • Compliance with legal, regulatory and contractual responsibilities, duties and obligations
  • Seeking assurance that Board members and our workforce have the necessary competencies (knowledge, skills and commitment)
  • Seeking assurance that the Trust is meeting its commitments and standards.

Contacting a Governor

Governors are your voice, representing your interests and views, and if you would like to contact a Governor directly, e-mail details are listed below each pen portrait on our "Meet the Governors" webpage.  Alternatively you can contact the FT Membership Office:membership 1

By post:

Freepost Plus RRBR-AXBU-XTZT
Oxford Road
Manchester M13 9WL

By phone:

0161 276 8661 (office hours 9.00 am to 5.00 pm, Monday to Friday; answering machine outside these hours)

By email:


If you have a specific concern or complaint, please contact our Patient Advice and Liaison Service (PALS) - telephone: 0161 276 8686 or email: pals@cmft.nhs.uk