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Our Forward Plan

Sharing our Plans for the Future with You - Tell us Your Views

Each year the Trust develops forward plans which set out what we plan to do in the coming year and involves balancing the interests of patients, the local community and other stakeholders.  In order to do this effectively we work in conjunction with our partners, including clinical commissioning groups, local councils and NHS England.  By involving a wide range of stakeholders we ensure that what we are aiming to do achieves the national must-dos and dovetails with what our partners in the local health and social care system are doing.

However what is most important to us, is that what we are planning to do, meets the needs of the people that we serve.  We therefore also seek the views of our Members and the wider public in addition to our Governors (elected representatives for members and the public).

Kathy Cowell, our Chairman, explains how important your views are to us:

"The input we get from Governors, Members and the wider public through forward planning workshops, comments and feedback, plays a significant part in shaping both our longer-term strategy and our priorities for the coming year. We are committed to developing high quality services that meet the needs of our patients and their families and sharing our forward plans and key priorities."

Our Vision and Core Values

All of our planning is geared towards delivering our vision which is:

'To be recognised internationally as leading healthcare; excelling in quality, safety, patient experience, research, innovation and teaching; dedicated to improving health and wellbeing for our diverse population.'

Our organisational values underpin everything we do and we recognise how important the right attitude and behaviours are to delivering a positive patient and staff experience.

Our core values are:

Pride, Respect, Empathy, Consideration, Compassion and Dignity.

Summary Operational Plan 2017/18

Please click here for a copy of our Summary Operational Plan (2017/18 to 2018/19). The plan-on-a-page below lists our strategic aims and priorities for 2017/18, and you can download it here.



To be recognised internationally as leading healthcare; excelling in quality, safety, patient experience, research, innovation and teaching; dedicated to improving health and well-being for our diverse population


Strategic Aims


Key Priorities for 2017/18


To improve patient safety, clinical quality and outcomes


Delivering safe, harm-free care focusing on evidence based pathways, supervision and clinical leadership and embedding CMFT Clinical Standards in day to day practice


Ensure professionally informed, evidence based nursing and midwifery establishments supported by recruiting and retaining an engaged workforce able to respond to future care delivery needs


Achieve all key NHS commissioned standards and deliverables, including access and quality outcomes


Delivery against the Trusts Transformation strategy with the aim to reach the top decile for quality - clinical outcomes, safety, patient and staff engagement & experience and operational efficiency measures.

To improve the experience for  patients, carers and their families


Deliver well-led compassionate, individualised care in partnership with patients and families in appropriate environments, safeguarding vulnerable people

To develop single  services that build on the best from across all our hospitals


Playing our part in transforming the health and social care system through supporting Greater Manchester Devolution, the delivery of Locality Plans (particularly in Manchester and Trafford) and achieving a successful merger with UHSM.

To develop our research portfolio and deliver cutting edge care to patients


Strengthen and drive the translation of cutting-edge science into new tests and treatments that benefit patients


Drive engagement with research through participant recruitment, public and patient involvement (PPI)*, and communications

*PPI in research can comprise using public and patient input to: shape the direction of our research; design studies in a way that maximises the retention of volunteers; and ensure patient information is accessible.

To develop our workforce enabling each member of staff to reach their full potential


Delivering excellent education and learning with the aim of further developing reputation, innovation and attracting and retaining a highly skilled workforce


Developing our organisation, supporting the well-being of our workforce and enabling each member of staff to reach their full potential


Implement the Organisational Development Strategy, focusing on: developing a high performing, inclusive and values based culture thatincreases organisational resilience and agility and City of Manchestersystem leadership and integration (Local Care Organisation)


Implement the people strategy focusing on: workforce information and policies, workforce design and succession planning, attraction and resourcing; staff engagement; talent and performance management


To deliver the Equality, Diversity and Inclusion Strategy 2016-2019 Action Plan and to develop a strategy for working in partnership with the communities we serve

Remaining financially stable


Fully deliver our control total for the year through ensuring short and medium term stabilisation, the full delivery of the identified financial improvement savings target and the on-going management of cash


To refresh the 'Going Digital' Informatics strategy for 2016-21, following engagement and consultation on this with stakeholders

Governor Role in relation to the forward planning process

The majority of our Governors are elected by our Members to represent their views and opinions.  Governors have a key role in relation to the development of the Trust's forward plans.  Their duties include:

  • Canvassing the opinion of members and the public, and for appointed Governors the body they represent, on our forward plan, including its objectives, priorities and strategy, and their views should be communicated to the Board of Directors.
  • Informing stakeholders of our forward plans and the reasoning behind it.

We seek the views of our members in a number of ways including:

-Welcoming views and opinions via our membership newsletter (Foundation Focus Newsflash)

-Contacting Governors via our web-site

-Encouraging views to be forwarded to Governors at any time

-Inviting the views and opinions of our Members and the public during attendance at our Membership Events via direct engagement with Governors

-Participating in interactive questionnaires.

The views and opinions received are considered by the Board of Directors and Governors as part of our Annual Forward Planning Process.  Suggestions received to improve our services are forwarded to relevant Trust programmes of work i.e. Transformation and Quality. Governors actively participated in the development of the Trust's Operational Plan for 2017/18 at the Governors' Annual Forward Planning Workshop held in January 2017.

Your Views Matter to Us:

Governors are your voice and if you would like to share any views, feedback or comments regarding our forward plans, or if you have any other ideas and suggestions, you can contact Governors directly - e-mail contact details are listed below each pen portrait on our "Meet the Governors" webpage.  Alternatively you can contact the Foundation Trust Membership Office.

Further information about member and public involvement in our Forward Planning process is outlined in our Forward Planning - Frequently Asked Questions document or by contacting the Foundation Trust Membership Office.

If you have a specific concern or complaint, please contact our Patient Advice and Liaison Service (PALS).

How to Join Membership of our NHS Foundation Trust

We are firmly committed to our patients, staff and communities.  Around 14,300 members of the public have already signed up to become members. 

Plans are being progressed to create a new, city-wide hospital Trust which will provide much better, safer, more consistent hospital care that's fit for the future for people living in the City of Manchester, Trafford, and beyond.  As part of these plans Central Manchester University Hospitals NHS Foundation Trust (CMFT) and the University Hospital of South Manchester NHS Foundation Trust (UHSM) will join together to create a new Foundation Trust (in October 2017) called Manchester University NHS Foundation Trust (MFT).  Then, the plan is for North Manchester General Hospital (which is currently part of The Pennine Acute Hospitals NHS Trust) to join the new organisation around 12-18 months later.  For more information about this programme of work, visit our 'About the Manchester Single Hospital Service Plan' webpage.

If you, your family, friends or colleagues are interested in becoming a member, please contact the FT Membership Office on (0161) 276 8661 for an application form, or join via our online application form.  Your membership will be automatically transferred to the new organisation (MFT) on 1st October 2017, unless you choose to opt-out by contacting the Foundation Trust Membership Office.