Accreditation and feedback
The Haematology department is accredited by Clinical Pathology
Accreditation UK (CPA UK) in conformance with 'Standards for the
Medical Laboratory' incorporating ISO 15189:2012.
Our CPA Accredited Medical Laboratory Reference No: 0862.
The department is approved by the Institute of Biomedical Sciences
(IBMS) as a Training Laboratory and all our qualified scientists
are registered with the Health & Care Professions Council
The Blood Transfusion service conforms with the UK Blood Safety
and Quality Regulations and is deemed compliant as such by the
Medicines and Healthcare products Regulatory Agency (MHRA).
Our Stem Cell Therapeutics service is accredited by the Joint
Accreditation Committee of ISCT and EBMT (JACIE) and holds an
Establishment License issued by the Human Tissue Authority
The laboratory examinations, procedures and reports of test
results are compliant with the requirements for quality and
competence in medical laboratories according to Clinical
Accreditation (CPA) UK and the Department is working towards
inspection against the International Standard ISO15189:2012.
The department participates in all appropriate National External
Quality Assurance Schemes (NEQAS) where available. Documentation
relating to Internal Quality Control and performance in NEQAS are
available for scrutiny by users of the service.
The department's service is included in the Directorate of
Laboratory Medicine (DLM) User Satisfaction Survey and we provide
representatives to attend all DLM Clinical Liaison meetings with
We are always willing to meet with our service users to discuss
your needs and issues. If you have any comments on the services
that we provide or would like to discuss new services you would
wish to see developed please contact the Laboratory Manager or Head of
Service by telephone, letter or e-mail.