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Quality and accreditation

The Greater Manchester Immunology Service (GMIS) is accredited by the Institute of Biomedical Science (IBMS) for training of laboratory staff to the standards required for Health and Care Professions Council (HCPC) registration and is recognised as a provider of medical Speciality Training (ST) in Immunology. The laboratory is a UKAS accredited testing laboratory No. 8195.

Quality statement

The immunological investigations performed within the laboratory are recognised standards of practice. Documentation relating to internal quality control and quality assurance is retained for scrutiny by users of the Immunology service.

Quality assurance

The laboratory participates in all relevant quality assurance schemes and aims to maintain high standards in all aspects of its work; however, problems will occasionally occur.

Complaints

Any complaints should be directed to the Clinical or Laboratory Managers. Please make any reservations you may have about the quality of any aspect of the service known to us as soon as possible: we take your complaints very seriously.

In particular, let us know of any untoward delay in receipt of reports, any discrepancies between results and clinical picture, and any errors in patient or clinician name on the report. Where samples have been referred to other laboratories for testing, this will be indicated on the report form.

Please also let us know about new services you would wish to see developed.

(Last updated November 18th 2015)