Communication of test results
CMFT has produced a Communication of Test Results policy to help
to minimise the risk of misdiagnosis or failure/delay in diagnosis
and to improve patient outcomes and quality of care, ensuring
correct and efficient communication of test results.
It is the responsibility of individual Laboratory Managers within
the Directorate of Laboratory Medicine, who provide services for
diagnostic testing and/or screening, to develop local procedures
relating to those tests and screening in accordance with the Trust
'Policy for the Management of Clinical Diagnostic Tests or
Screening Procedures' and the guidance in the DLM policy.
Trust policy states:
"…It is the responsibility of the referring healthcare
professional to peruse, view, act upon and record the
outcomes/results of any diagnostic test and/or screening procedure
they have requested. If they are not able to do this during their
working hours they must ensure appropriate handover of their
The Directorate of Laboratory Medicine has developed three
flowcharts to help explain to users the communication of test
results from the Directorate, showing the attempts made by the
Directorate to communicate results, urgent results and the failsafe
mechanisms in place.
Underlying these three flowcharts is a Directorate of Laboratory
Medicine Policy explaining and detailing these flowcharts: The DLM
Communication of Test Results (DLM-QUAL-POL-3).