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How can you help as a Patient

Use alcohol hand rub

Alcohol hand rub is provided at the entrance and exit of all wards and departments and at the patient bedside. This is for the use of all staff, patients and visitors and should be used for hand hygiene insteadof soap and water, when hands are not visibly dirty. Please wash your hands with soap and water first if soiled.

Wash Your Hands

Wash your hands after visiting the toilet and if using a commode please ask for washing facilities to be provided for your use. Also if you have cold or cough symptoms please dispose of tissues in a clinical waste bin after use and ask staff for assistance if you are unable to access a bin.

Don't be shy! 

Ask the doctors, nurses and all health care workers if they have cleaned their hands before they touch you if you have not seen them do so.

Don't clutter up your bed-space 

Co-operate with the hospital cleaners when they want to clean around your bed and keep personal belongings to a minimum.

Adhere to local policies on visiting

Keep visitors to a minimum - close friends and family only - maximum of 2 per bed-space at any time. Young children and babies should be discouraged from visiting where possible but there may be circumstances when it is the best interest of the patient or child to visit. This should be discussed with the ward manager and the patient's doctor. 

Do not sit on beds

Discourage visitors from sitting on your bed and don't sit on the beds of other patients. Chairs should be provided for your visitors so please ask if none are readily available.


If you have an infection you may be asked to stay in a sideroom or you may be cared for in a bay where there are other patients with the same infection. For your own safety and for the safety of other patients, please follow the isolation procedures and stay in your room or by your own bed if you are asked to do so.

Keep sickness at bay! 

Encourage visitors who are unwell not to visit you until they feel better.


Use your own toiletries and do not borrow from or lend to others.

Let us know! 

Please report any problems i.e. spillages or other concerns relating to hospital cleanliness to ward staff. Our Modern Matrons are responsible for ensuring ward areas are clean and hygienic and they will do all they can to address your concerns. 


Please feel free to ask us if you are worried about any aspect of your hospital stay and we will do our best to help.