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Interpretation and Translation Service

The Interpreting & Translation Service (ITS) facilitates communication between staff which includes doctors, nurses and other health professionals, and patients, families and carers who are unable to communicate using English. We provide interpreting services for in excess of 80 languages.  

We work with our own team of interpreters, as well as a number of partner agencies, to provide face to face interpreters. We also arrange telephone interpreting and translation. Our interpreters go through strict recruitment procedures, are trained professionals, and follow a code of practice and observe strict confidentiality. The Trust has an Interpreting Policy to govern how and when interpretation services are accessed.

How can I access the service?

If you require an interpreter booking for a hospital appointment then you must arrange it through the hospital department or service you are visiting. We only accept bookings from authorised staff members. Unfortunately we cannot take bookings directly. Interpreters are available 24 hours, seven days a week for in-patients, out-patients and within community services.

Information for staff

For further information please contact ITS or visit the ITS staffnet site via a Trust computer.

Contact details

Telephone: 0161 276 6202

E-mail: interpreter.bookings@cmft.nhs.uk

By post:
Interpretation & Translation Service
Cobbett House
Central Manchester University Hospitals NHS Foundation Trust
Oxford Road
M13 9WL


ITS is open Monday to Friday 9.00 am to 4.00 pm and is closed on bank holidays.