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Manchester ChatHealth turns one today

chathealthAn award-winning school nurse messaging service for young people was rolled out by the school health service one year ago today. ChatHealth is a way for young people to get advice and support around health related issues direct from the School Nurse service has launched across Manchester.

It is a safe and secure messaging service which protects confidentiality and anonymity and is monitored by a small team of trained nurses. Young people aged between 11 and 16 can text for advice on all kinds of health issues, such as sexual health, emotional health and wellbeing, bullying, healthy eating and any general health concerns.

The aim is to further improve access to healthcare for young people and to continue to improve the quality and safety of the service whilst working in a young people friendly manner.

Since ChatHealth's launch

  • Over 1000 messages have been received.
  • Over 160 young people have been assisted with their health needs through the service.
  • Approximately 15% of ChatHealth contacts results in a face to face contact with a school nurse.
  • Young people's access to the School Health Service has been increased by the ChatHealth service.

Find out more about this amazing service here: http://www.cmft.nhs.uk/community-services/our-services/chathealth

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