MRI ward 46 receives recognition for support of older people
MRI Ward 46 is one of five hospital wards to become the first in
the country to receive an Elder-Friendly Quality Mark in
recognition of the support staff gives to older people.
The Quality Mark is run by the Royal College of Psychiatrists
and was developed in partnership with organisations including Royal
College of Physicians, Royal College of Nursing and British
Geriatrics Society. It has been established to encourage hospital
wards to become involved in improving the quality of essential care
of older people and to recognise good care provision, as identified
by patient feedback.
The initiative was set up in response to reports over several
years, including the Francis Inquiry Report, which have highlighted
the need for improvements and the importance of avoiding adverse
outcomes in older people's care and variations in the quality of
care among wards.
Ward manager Helen Evans said: "Ward 46 earning this quality
mark for Elderly care is a wonderful achievement. All credit to
everybody involved and all their hard work and dedication as part
of an effective team including the nurses, the medical and
multi-disciplinary team and managers. All have played an invaluable
part in achieving this award."
Patients over the age of 65 have been asked for their feedback
about care, including their experiences of comfort, food and drink,
support from staff, getting help when needed, and privacy and
dignity. Patients have also been asked if they would be happy if a
friend or family member was cared for on the ward.
Lead nurse for Acute Medicine and Rehabilitation Jerry
MacSweeney said: "The Division of Medicine and Community Services
is very proud of this achievement on ward 46 and it reflects the
dedication and care and compassion of the team on the ward in
caring for older people."
He added: "The ward deals with very challenging situations to
ensure that the care of this patient group is safe and effective
especially in ensuring that their hospital admission is kept to a
minimum and that their discharges are safely planned. The
Multi-Disciplinary Team on the ward work closely together with the
support of Matron Juliana McFarlane making sure communication is
effective across all disciplines."
The award is for three years with an interim review. Wards
joining the quality ward mark scheme commit to continuous focus on
improving essential care based on feedback from patients.