New-look Urgent Care Centre for Trafford
The Trafford Urgent Care Centre (UCC)
and Walk-in Centre at Trafford General Hospital are to join forces
from Monday 3 October, in a move agreed by health chiefs last
Patients will no longer have to decide where to go for urgent
health advice and treatment at the Trafford General site, as there
will be a single 'front door' and a single assessment process,
where patients will be directed to the most appropriate part of the
The service will be staffed by GPs, experienced advanced and
emergency nurse practitioners, amongst other clinicians, and will
operate between the hours of 8am and 8pm, seven days a week.
This will ensure that all patients who currently use the service
will be able to continue to do so, within these hours.
It has been recognised for some time that the
patients who come to the UCC generally do not require the skills of
a specialist A&E doctor. It is also known that the
numbers of patients attending after 8pm are very low. The
decision to move to a new model has been taken following an
in-depth clinical analysis of the current service and service
users, and in agreement with key partner organisations.
"The change to a nurse-led model of care was always in our
plans," said Gina Lawrence, Chief Operating Officer for NHS
Trafford Clinical Commissioning Group (CCG). "What we've been
able to do is expand the service that was originally envisaged, and
provide advanced emergency nurse practitioners and GPs who will be
able to continue the current level of urgent care required.
The move to the new model is GP-led and supported by all our key
partners in Trafford.
"For patients, it's business as usual for urgent care and it
will be a much easier and simpler service for them to use."
The UCC, which currently operates 8am - midnight seven days a
week, provides care for patients with a wide range of illnesses and
injuries requiring immediate attention. The service is
provided by Central Manchester University Hospitals NHS Foundation
Trust (CMFT) and funded, on behalf of the people of Trafford, by
Dr Jon Simpson, CMFT's Clinical Head of Medicine and Community
Services said: said: "The new enhanced model of care will provide
Trafford patients with a safe and effective service that will meet
their urgent care needs. Providing the two services with a single
point of access takes away any confusion about where's best to go
Michaela Buck, Chief Executive of Mastercall, who run Trafford's
Walk-in Centre, said: "Closer working between the Walk-in
Centre and the UCC will offer a more joined-up and seamless
experience for patients. People will just come to the one
place to receive the care they need."
People requiring care after 8pm are advised to use the
free-to-call NHS 111 non-emergency medical helpline to be directed
to the most appropriate place; or call 999 in a medical emergency,
if someone is seriously ill or injured and their life is at