Patients at the Heart of the NHS - Partners in Care Conference
Today, patients and health professionals will come together in
Manchester to learn from each other about delivering the best care
The Partners in Care Conference is the first time an NHS
organisation and The Patients Association have come together to
organise such a learning event.
The conference will be hosted by the Patients Association's Vice
President, Angela Rippon and will see speakers from various
- Dame Christine Beasley, Chief Nursing Officer, Department of
- Kathryn Hudson, Deputy Ombudsman, Parliamentary and Health
- Deborah Westhead, Acting Regional Director, Care Quality
- Professor David Oliver, National Clinical Director for Older
People, Department of Health
- Martine Price, Head of Patient Experience, Musgrove Park
- Sir Stephen Moss, Chair, Mid Staffordshire Foundation
Gill Heaton, Chief Nurse at Central Manchester University
Hospitals NHS Foundation Trust said: "Our organisation prides
itself on the excellent care we strive to give to our
patients. Over recent years we have introduced a number of
projects to ensure that standards are not only maintained, but are
improved, such as our Quality Campaign and Brilliant Basics
initiative. We are excited that this event will give us the chance
to not only show case our work, but to learn from others what
improvement opportunities could be developed for the future."
Katherine Murphy, Chief Executive at The Patients Association
says: "The Patients Association is delighted to have this
opportunity to work with Central Manchester University Hospitals
Trust, and we hope to generate a wide ranging debate about nursing
care. It is fantastic that the event will hear from the Chief
Nursing Officer, as well as representatives from the Care Quality
Commission and the Health Ombudsman. Our report into poor
care released last November highlighted some appalling cases, and
our CARE campaign is focusing on improving care in four fundamental
areas - communication, pain relief, toileting and nutrition.
For improvements to be made and sustained all facets of the
healthcare system must show a willingness to share ideas and, where
poor care is identified, to tackle it robustly.
"I believe that this event, which is the first of its kind that
is jointly led by patients and professionals, is a further step
forward in that process and I hope in the future it will be seen as
a key milestone in the battle to improve care in our
Angela Rippon Vice President at the Patients Association says:
"Action needs to be taken to combat poor care where it occurs on
our hospital wards, something that has been highlighted in several
reports published by the Patients Association and others. The
Patients Association is leading the way in encouraging joint
initiatives on patient care within the health service, and in
ensuring that the issue remains at the top of the NHS agenda.
I am really looking forward to hearing from our outstanding panel
of experts and debating with them to hear their ideas for
improving the way that the NHS cares for people in hospital.
I would like to think that the lessons learnt during
the course of the day will have a direct impact on the care that is
being delivered across the country."