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Having an Operation

Having an operation

Most eye operations can now be performed as day cases, which means you do not need to stay overnight in hospital before or after your procedure. Instead, you are admitted to hospital in the morning, operated on during the day and are then discharged home in the afternoon or early evening. If you are required to stay overnight you will be admitted to our inpatient services on ward 55.

Charter of Care:

As a patient at the Manchester Royal Eye Hospital it is our aim to:

All personal, cultural, and religious needs and beliefs are respected.

We ensure your privacy and that all information about you is treated in the strictest confidence.

You are kept well informed at all times.

Staff will be willing to discuss your care with you so that you can make fully informed choices.

 

Cancelling or changing your appointment

If you are not able to keep your appointment or wish to change it to a more convenient time, please tell us as soon as possible so we can give your appointment to another patient.

You can change or cancel your operation date by calling the service where you are being treated - you will find contact details either on your appointment letter or in the 'our services' section of this website.

To help us deal with your request as quickly as possible, please ensure that you provide the following information:

  • Your full name
  • Your NHS number or date of birth
  • A contact telephone number or email address
  • The date and time of your original appointment

If you cannot attend and do not notify us in advance, you might not be automatically issued with a new appointment and could have to return to your GP to make a new appointment with us.  Please see our patient access, booking and choice policy for more information.

Cancellations by us

We try to keep every appointment we make, but medical emergencies and unforeseen circumstances mean that we sometimes have to cancel appointments. If this happens, we will arrange a new appointment for you as quickly as possible. Please not that we are unable to reimburse you for any costs incurred as a result of a cancellation.

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