Frequently Asked Questions
Why do I need to stop my dizziness medication before an
We ask you to stop taking any dizziness medication for 36 hours
prior to your appointment as sometimes certain medications can
affect the reliability of our results.
Why can't I wear eye make-up to the
During the appointment you may be asked to wear a pair of
goggles with a camera that tracks your eye movements. If eye make
up is worn the camera can find it difficult to track your eye
movements accurately meaning that the results will not be
Why does the appointment last 60 minutes?
We will ask you lots of questions about your dizziness and then
will continue with a series of tests and this can take up to 60
Why can't I drive home after the appointment?
Sometimes the tests that we do may make you feel unsteady for a
short period of time and so we advise that you do not drive home
from your appointment. It may be appropriate to bring a family
member or friend with you to the appointment to drive you home.
Should I still come to my appointment if my balance is
fine on the day?
With some balance problems it is possible that your balance is
fine one day but is not so good the following day. Even if
your balance seems fine on the day of the appointment it is
important that you attend as we can still find out lots of useful
Why do I need to get my ears checked before the
We ask for you to go to your GP to have your ears checked as if
they have a lot of wax in them we are unable to carry out some of
the tests. If there is a lot of wax, your GP will be able to
arrange for you to have this removed.