Before surgery, all patients and their families must agree to
attend the follow-up visits. These visits are needed to to program
the cochlear implant and to ensure success with the device.
Especially in the first few months, visits to the cochlear implant
centre will be frequent.
Two to three weeks after surgery, the patient will come into
clinic for activation of their device and to receive
their speech processor. This can be an emotional day for
patients and their families as this is the first time they will
hear through the implant. For most patients, the implant sounds
quite different than their hearing aids and getting used to the
sound will take quite some time.
Mapping the cochlear implant device can take several visits and
patients are generally seen fortnightly for the first few months.
At these visits, the levels of stimulation will be set and the
patient will have the opportunity to set the device at a
comfortable listening level. Visits will be scheduled as needed
after the first few months.
Habilitation sessions are very important to allow the patient
the chance to get used to the sound from the cochlear implant.
These visits will also take place fortnightly for the first few
months, usually in conjunction with the mapping sessions. The
patient themselves will be fully involved in setting goals for
these sessions and their involvement in the process will be
encouraged. Once or twice every half-term, visits will be made to
the patient's school in an effort to improve communication with the
school and also to lessen the number of trips the patient must make
to the centre.
Spare or replacement equipment
Spare leads will be issued at activation and families are
encouraged to contact the centre once any spares have been used to
ensure they always have spares for the speech processor. As the
patient is responsible for their own equipment, we are UNABLE to
offer spare or replacement equipment to schools. Schools may
request spare equipment from the patient or their family or may
purchase it directly from the manufacturer if needed.
If any patient is unable to hear with their device due to
malfunctioning equipment, the centre should be contacted
immediately. Please clearly indicate that the patient is without
sound and every effort will then be made to prioritize the request.
In most cases, we are able to ship parts out to arrive the
following day if a patient is without sound, but we must be
contacted early in the day to allow for this. Please be aware that
every effort is made to deal with such requests as soon as