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Other Services

Professional Courses

A range of professional courses are now available through the Manchester Cochlear Implant Programme. These courses include topics that are of interest to professionals in the field who are working with children who have cochlear implants or children with hearing loss in general. The cost of these courses is only £10 and places book quickly so professionals are encouraged to book early.

  • Schedule
  • How to book

Spare or replacement equipment

Children often require spare or replacement pieces of equipment. Spares will be issued at activation and families are encouraged to contact the centre once any spares have been used to ensure they always have spares for their children. As the family is responsible for their own equipment, we are UNABLE to offer spare or replacement equipment to schools. Schools may request spare equipment from the family or may purchase it directly from the manufacturers if needed.

If any child is unable to hear with their device due to malfunctioning equipment, the centre should be contacted immediately. Please clearly indicate that the child is without sound and every effort will then be made to prioritize the request. In most cases, we are able to ship parts out to arrive the following day if a child is without sound, but we must be contacted before 3 pm to allow for this. Please be aware that every effort is made to deal with such requests as soon as possible.