The laboratory has a well-established quality management system
in operation which allows the laboratory to focus on continual
improvement in line with needs and requirements of our users.
The QMS provides a structured framework for the laboratory and is
monitored and maintained by the Laboratory Operations and Quality
Manager. The Quality Policy which is reviewed annually
describes the aims of the services.
Participation in external quality assurance programmes such as
UK NEQAS and UCLA schemes together with continual internal quality
assessment monitoring of our tests ensures that the laboratory's
high quality standards are maintained.
UK NEQAS schemes conform to high standards of professionalism,
impartiality, clinical relevance and strict financial
accountability across all disciplines and specialities, so that all
concerned with the quality of laboratory investigations
may have confidence in the service provided.
The Transplantation Laboratory actively supports and encourages
staff training and continual professional development. It is
recognised by both the Royal College of Pathologists and the
British Society for Histocompatibility and Immunogenetics as a
training laboratory in Histocompatibility and Immunogenetics.
Details of our accreditation, including current certificates and
performance data, are available upon request from the Laboratory
Operations and Quality Manager (Julie.Kane@cmft.nhs.uk).
In order to help us improve our service, you may be asked to
complete a questionnaire. We greatly appreciate and value
your input and would like to thank you for your assistance and