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Quality Assurance

The laboratory has a well-established quality management system in operation which allows the laboratory to focus on continual improvement in line with needs and requirements of our users.  The QMS provides a structured framework for the laboratory and is monitored and maintained by the Laboratory Operations and Quality Manager.  The Quality Policy which is reviewed annually describes the aims of the services.

Participation in external quality assurance programmes such as UK NEQAS and UCLA schemes together with continual internal quality assessment monitoring of our tests ensures that the laboratory's high quality standards are maintained.

UK NEQAS schemes conform to high standards of professionalism, impartiality, clinical relevance and strict financial accountability across all disciplines and specialities, so that all concerned with the quality of laboratory investigations may have confidence in the service provided.

The Transplantation Laboratory actively supports and encourages staff training and continual professional development. It is recognised by both the Royal College of Pathologists and the British Society for Histocompatibility and Immunogenetics as a training laboratory in Histocompatibility and Immunogenetics.

Details of our accreditation, including current certificates and performance data, are available upon request from the Laboratory Operations and Quality Manager Julie.johnson2@cmft.nhs.uk

In order to help us improve our service, you may be asked to complete a questionnaire.  We greatly appreciate and value your input and would like to thank you for your assistance and suggestions.