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We Welcome your Feedback

It's always nice to know that we're doing something well and we welcome your feedback about your experience.  We are also keen to know if there are areas that we can improve on.

If you would like to provide feedback you can:

  • Ask to speak to the ward or department manager.
  • Write to: Patient Advice and Liaison Services, 1st Floor, Cobbett House, Manchester Royal Infirmary, Oxford Road, Manchester  M13 9WL
  • Log onto the NHS Choices website (http://www.nhs.uk) - and click on 'Comments'.


If you would like to discuss a concern or make a complaint:

  • Ask to speak to the ward or department manager - they may be able to help straight away.
  • Contact our Patient Advice and Liaison Service (PALS) - Tel: 0161 276 8686 or e-mail: pals@cmft.nhs.uk  Ask for our information leaflet.