When can I visit?
We encourage you to visit your baby as often as
you wish, seven days a week. However during the morning ward round
between 9.00 am - 11.30 am, visiting is restricted and you can only
attend when the doctors are discussing your baby, this is to
maintain strict confidentiality.
On some occasions there may be a delay if the
staff need to attend urgently to a sick patient on the unit during
the ward round. Also, please be aware that sometimes the ward round
may overrun and we kindly ask you to be patient.
When you arrive on the unit, the ward clerk will
inform the room where your baby is that the you have arrived and
would like to be present on the ward round. The nurse will place a
pink laminated sheet on your baby's desk to remind the ward round
that you are on the unit and would like to attend the ward round.
When the ward round moves onto your baby the nurse will collect you
from the reception.
The ward round will not be an opportunity for
you to have a detailed update about your baby, however if you
require a more detailed update about how your baby is doing, the
nurse looking after your baby will arrange this.
At all other times you will have open access to
your baby and will be encouraged to spend as much time on the unit
Access to the unit is through an intercom system to ensure the
safety of all occupants on the Unit. We ask parents and other
visitors not to follow you unless verified by a member of
Other relatives and friends that come to see your baby must be
with you or they will not be allowed onto the Unit. We also
ask that relatives stay with you and your baby and do not look at
other babies nearby, as other parents may find this offensive.
Although parents can visit 24 hours a day, we ask that all other
visitors leave the unit by 10.00 pm. Only two people at a
time are allowed to visit your baby at the cot side (one parent and
one visitor) as the rooms can get very busy. It is also
really important that you ensure your visitors are aware of the
need for strict hand washing to protect your baby. There is a
waiting area where other visitors can sit whilst waiting to see
you/your baby. Please ask your visitors not to stand in the
corridor as this blocks the entrance to the rooms. Brothers
and sisters of your baby can visit with you but no other children
under 16 are allowed. Children must be supervised at all
There are lockers available at reception for your outdoor
clothes and valuables. The ward clerks will provide you with
a locker and a code on arrival to the Unit. In order to help
us prevent infection, please do not wear your outdoor clothes at
your baby's cot side.