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Sign up to Safety

We have signed up! Sign Up to Safety Logo

Listen, Learn, Act - Listening to patients, carers and staff, learning from what they say when things go wrong and take action to improve patients' safety.

Sign up to Safety is designed for the NHS to become the safest healthcare system in the world, aiming to deliver harm free care for every patient, every time. Sign up to Safety has an ambition of halving avoidable harm in the NHS over the next three years and saving 6,000 lives as a result.

Sign up to Safety have invited NHS organisations to join their campaign by outlining what steps they will take to strengthen patient safety in order to match their requirements by:

  • Describing the actions an organisation will undertake in response to the five Sign up to Safety pledges and agree to publish this on the organisation's website for staff, patients and the public to see.
  • Committing to turn proposed actions into a safety improvement plan which will show how an organisation intends to save lives and reduce harm for patients over the next 3 years.
  • Within your safety improvement plan organisations will be asked to identify the patient safety improvement areas which will be focused on.

We have recently joined the scheme, the steps we will take to improve patient safety and our safety pledges are detailed here:

In signing up, we commit to strengthening our patient safety by:

• Describing the actions we will undertake in response to the five campaign pledges (as detailed below).

• Committing to turn these actions into a safety improvement plan which will show how our organisation intends to save lives and reduce harm for patients over the next three years.

• Identify the patient safety improvement areas we will focus on within the safety plans.

• Engage our local community, patients and staff to ensure that the focus of our plan reflects what is important to our community.

• Make public our plan and update regularly on our progress against it.

Our Pledges

1. Safety

Commit to reduce avoidable harm by half and make public our goals and plans developed locally.

  1. Improving safety culture
  1. Improving Safety in Theatres
  1. Obstetrics Improvement Project
  1. Patient Information Improvement
  1. Communication of Test Results improvement
  1. Improvement in Anti-Coagulation Management and Prevention of VTE

2. Continually learn

  • Make our organisation more resilient to risks by acting on the feedback from patients and by constantly measuring and monitoring how safe our services are.
  • Undertake a programme of staff led quality reviews throughout the organisation which will involve patients, staff and key stakeholders advising on sharing good practice and addressing quickly issues identified for improvement. We will also publish the results of these reviews on our website
  • Continue to develop information systems to support clinical dashboards, improving access to clinical outcome data and acting on these to improve
  • Standardise mortality review to increase understanding of mortality and respond to improve clinical outcomes
  • Make improvements to the monitoring and completion of action plans following patient safety incidents, clinical claims, complaints and clinical audit

3. Honesty

  • Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.
  • Always tell our patients and their families/carers if appropriate if there has been an error or omission resulting in harm
  • Undertake an awareness raising campaign to support our staff in the being open process and incorporate this further into Patient Safety Training
  • Publish our Quality Reviews and patient safety information on our website

4. Collaborate

5. Support

  • Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate the progress.
  • Continue the Trust programme of ACE (Audit and Clinical Effectiveness) days four times a year. These days focus on learning from experience and audit and celebrating good practice
  • Engage our staff in patient safety week
  • Continue the Trust programme of Patient Safety Training educating our staff in human factors and why things go wrong - using the principle error is inevitable, harm is not
  • Develop a wider team of patient safety champions across the organisation to engage our staff whether clinical or not in conversations about safety, changing thinking, and changing behaviour
  • Develop newly appointed consultants through a programme of education and support to embed patient safety thinking into the organisation
  • Work towards creating a culture where all staff feel comfortable raising concerns and presenting ideas for improvement