Sign up to Safety
We have signed up!
Listen, Learn, Act -
Listening to patients, carers and staff,
learning from what they say when things go wrong
and take action to improve patients'
Sign up to Safety is designed for the NHS to become the
safest healthcare system in the world, aiming to deliver harm free
care for every patient, every time. Sign up to Safety has an
ambition of halving avoidable harm in the NHS over the next three
years and saving 6,000 lives as a result.
Sign up to Safety have invited NHS organisations to join
their campaign by outlining what steps they will take to strengthen
patient safety in order to match their requirements by:
- Describing the actions an organisation will
undertake in response to the five Sign up to Safety pledges and
agree to publish this on the organisation's website for staff,
patients and the public to see.
- Committing to turn proposed actions into a safety
improvement plan which will show how an organisation intends
to save lives and reduce harm for patients over the next 3
- Within your safety improvement plan organisations
will be asked to identify the patient safety improvement
areas which will be focused on.
We have recently joined the scheme, the steps we will
take to improve patient safety and our safety pledges
are detailed here:
In signing up, we commit to strengthening our
patient safety by:
• Describing the actions we will undertake in response to the
five campaign pledges (as detailed below).
• Committing to turn these actions into a safety improvement
plan which will show how our organisation intends to save
lives and reduce harm for patients over the next three years.
• Identify the patient safety improvement areas we will focus on
within the safety plans.
• Engage our local community, patients and staff to ensure that
the focus of our plan reflects what is important to our
• Make public our plan and update regularly on our progress
Commit to reduce avoidable harm by half and make public our
goals and plans developed locally.
- Improving safety culture
- Improving Safety in Theatres
- Obstetrics Improvement Project
- Patient Information Improvement
- Communication of Test Results improvement
- Improvement in Anti-Coagulation Management and Prevention of
2. Continually learn
- Make our organisation more resilient to risks by acting on the
feedback from patients and by constantly measuring and monitoring
how safe our services are.
- Undertake a programme of staff led quality reviews throughout
the organisation which will involve patients, staff and key
stakeholders advising on sharing good practice and addressing
quickly issues identified for improvement. We will also publish the
results of these reviews on our website
- Continue to develop information systems to support clinical
dashboards, improving access to clinical outcome data and acting on
these to improve
- Standardise mortality review to increase understanding of
mortality and respond to improve clinical outcomes
- Make improvements to the monitoring and completion of action
plans following patient safety incidents, clinical claims,
complaints and clinical audit
- Be transparent with people about our progress to tackle patient
safety issues and support staff to be candid with patients and
their families if something goes wrong.
- Always tell our patients and their families/carers if
appropriate if there has been an error or omission resulting in
- Undertake an awareness raising campaign to support our staff in
the being open process and incorporate this further into Patient
- Publish our Quality Reviews and patient safety information on
- Help people understand why things go wrong and how to put them
right. Give staff the time and support to improve and celebrate the
- Continue the Trust programme of ACE (Audit and Clinical
Effectiveness) days four times a year. These days focus on learning
from experience and audit and celebrating good practice
- Engage our staff in patient safety week
- Continue the Trust programme of Patient Safety Training
educating our staff in human factors and why things go wrong -
using the principle error is inevitable, harm is not
- Develop a wider team of patient safety champions across the
organisation to engage our staff whether clinical or not in
conversations about safety, changing thinking, and changing
- Develop newly appointed consultants through a programme of
education and support to embed patient safety thinking into the
- Work towards creating a culture where all staff feel
comfortable raising concerns and presenting ideas for